The benefit of 1234 CRM solutions is that they enable businesses to use technology and human resources to gain insight into customer behaviour and value. Our goal is
- Improve customer service
- Make call centres more efficient
- Cross-sell products more effectively
- Assist sales staff in closing deals more quickly
- Simplify marketing and sales processes
- Find new customers
- Increase customer revenues
We have partnerships with leading CRM solution providers, such as Oracle and Front Range, and we leverage these partnerships to offer CRM services, including consulting, implementation, upgrades, and application management.
Our CRM practise has a strong domain-specific industry focus.
- Sales Automation
- Multi-Channel Customer Service
- Marketing Management
- Quote-to-Order Management
- Customer Value Intelligence and Insight